Part-time Permanent Nights

Take the next step in your career by joining the team at the Wilder Institute/Calgary Zoo and grow your experience in Security Operations! We are currently recruiting for a permanent Part-time Security Officer.

This role reports to the Manager, Security, Safety, and Emergency Management. The successful candidate will be responsible for providing physical security to the Wilder Institute/Calgary Zoo patrons, grounds, assets, properties, and live animal collection.

Security Officers work alongside other team members and will provide a safe and secure environment for our visitors, volunteers, and other Wilder Institute/Calgary Zoo staff members.

Schedule Details:

• Permanent Part-Time• Schedule will be 12 hours/day Saturday & Sunday
• Shifts are overnight from 7:00pm to 7:00am

What you will do:

• Daily interaction with guests, members of the public and other zoo departments
• Ensure and confirm the physical security of all Wilder Institute/Calgary Zoo property
• Ensures all assigned daily duties, tasks, patrols are carried out as per daily operations procedures • Ensures all incidents during the shift are documented and appropriate individuals are notified
• Is required to wear a variety of personal protective equipment
• Directs vehicular traffic in busy parking lots
• Monitors security control centre, including close circuit television (CCTV), card access system, gate controls and building management systems and answers public inquires
• Performs exterior and interior building patrols
• Enters all lost and found items and inquiries; releases all retrieved items
• Writes timely, clear, accurate and concise incident and security reports
• Detailed and thorough foot and vehicular patrols of a 125-Acre site plus off site locations when needed
• Mechanical system inspections
• Provides standard first aid
• Coordinates and participate in searches for lost children and guests
• Supports the aims and objectives and protect the image of The Wilder Institute/Calgary Zoo.
• Reports any facility issues or fire hazards and submits all maintenance
• Other duties as assigned

What you will bring:

• 2 to 3 years’ experience in a security role
• High School Diploma
• Must possess valid Individual Security License as issued by the Government of Alberta
• Class 5 Driver’s License
• Standard First Aid Certification
• ProServe & ProTect Certification
• Good computer skills, including working knowledge of MS Office products
• Knowledge of CCTV systems
• Understanding of card access systems
• Good written and verbal communication skills
• Understanding of building mechanical and life safety systems is an asset
• Customer service oriented

Working Conditions:

• Prolonged periods of exposure to the elements
• Daily on-grounds mobility required
• Ability to do some heavy lifting up to 50 lbs maximum
• Periods of high volume and stress

The Wilder Institute/Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions.

The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.The Wilder Institute/Calgary Zoo is a no smoking environment including vaping.

What We Offer:

• Competitive compensation
• Health spending account
• Discounts on food, beverage, and merchandise
• Participation in the Staff Pass Benefit Program
• A fun, rewarding work environment and the opportunity to work in a park full of animals from around the world

Are you ready to join one of Canada’s leaders in wildlife conservation?

If this position suits your skills, experience, and personal attributes, we want to talk to you.
Apply by doing the following:

Step 1: Watch this video about the conservation work being done at the Wilder Institute/Calgary Zoo (https://www.youtube.com/watch?v=4DVBNXBhlCE&t=2s)
Step 2: Submit a cover letter and resume via our online application system

Applicants must be legally entitled to work in Canada.

If this position is a fit for you, we encourage you to apply with a resume and cover letter no later than April 13, 2023 @ 4:00pm MST.

The Wilder Institute/Calgary Zoo strives to cultivate a workplace in which everyone feels welcome and empowered to bring their authentic selves to work. As a conservation organization, we respect and value the diversity of all life and come together as individuals and teammates to achieve the Zoo’s mission and vision. We recognize the value of diversity, equity, and inclusion, and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

All candidates are thanked for their applications and advised that only those selected for interviews will be contacted.