Reporting to the Director of Operations for GTA Locates, the Program Manager is responsible to lead and manage multi-projects according to the commitment made by Promark-Telecon on the Rogers FTTH program. The successful candidate will be responsible for the successful delivery of locate services to ensure construction and drill schedule goals are achieved.

The Program Manager will work in strong collaboration with all other departments and divisions in order to optimize efficiency, resources and equipment.

Responsibilities:

• Plan and schedule project activities and workload to meet committed weekly and monthly service levels.
• Ensure tools are in place to monitor progress and performance levels.
• Lead and attend regular progress meetings with contractors and Rogers representatives to update program status and ensure KPI’s and dashboards are updated on a daily basis
• Monitor and forecast locate delivery, size of locate team, resource requirements.
• Measure trends and implement corrective actions when required
• Resolve roadblocks, work with all stakeholders to ensure effective communication and prioritization of construction schedules
• Identify roadblocks hampering locate delivery and construction, ensure actions are in place for resolution
• Monitor availability of resources to meet profile of work and advise management for actions
• Explain variances and identify action plan
• Manage locates’ requests, building access and municipality permits
• Participate in process optimization, drive operational efficiency – ensure Promark is achieving an acceptable number of locate segments for each locator, remarks and re-locates are minimized or eliminated
• Initiate and maintain proper communication between all stakeholders involved on the project: internally, externally and with customers;
• Use organizational expertise and manage skills to reach financial and operational goals;
• Identify and resolve technical, operational, and organizational issues and problems
• Work closely with contractors and Promark technicians to ensure proper deployment and service levels are achieved;
• Capable to lead and influence teams and staff according to project goals.
• Participate, develop, and implement project strategies;
• Ensure projects and contracts are executed according to commitments and propose plan of actions when required.
• Single point of contact for contractors and Rogers representatives involved in the program
• Meeting/exceeding monthly production KPI’s
• Deliver locates on-time, and as committed to Rogers
• Occasional field/site visits as required

Requirements:

• Minimum of 3 to 5 years in project management or field service operations with mobile service technicians
• Experience in managing operations for construction, excavation and locates
• Good communication, problem solving and organizational skills
• Highly effective communicator
• Excellent time management and organizational skills
• Business processes and results oriented
• Ability to learn quickly
• A diploma or Bachelor’s degree in engineering, construction management or related field will be an asset
• Experience in subsurface utilities, telecommunication or utilities projects will be an asset

ABOUT TELECON GROUP

Founded in 1967, Telecon is Canada’s leading telecommunication network infrastructure services provider. The company leverages its national presence, thousands of skilled professionals, client relationships and more than 50-year history to offer industry-leading design, locate, infrastructure and connectivity solutions to telecommunication companies and corporate clients nationwide. Depending on the region and the type of work to be performed, Telecon operates under one of the following brands: Telecon, Telecon Design, AGIR Consultants, Promark-Telecon, Expercom, Chemco-Telecon Infrastructure, Telecon Entreprises, Marcomm, Plexus, Unified Systems Group, SC360, Questzones and TRJ Telecom. For more information on Telecon, visit www.telecon.com/

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Telecon Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Job Types: Permanent, Full-time

Benefits:

• Dental care
• Extended health care
• RRSP match
• Vision care

Flexible Language Requirement:

• English not required

Schedule:

• Monday to Friday

Application question(s):

• Are you willing and able to carry out field/site visits as required?

Experience:

• Locates or Excavation Management Operations: 3 years (required)
• Project Management or Field Service Operations: 3 years (required)

Licence/Certification:

• driver's license and access to a personal vehicle (preferred)

Work Location: One location

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