Customer Service Reps-Remote Job at Sutherland
Company Description
At Sutherland, recently named as a Great Place to Work in Canada, we provide our customers' customers with seamless, personalized and efficient customer experiences across a variety of industries. Together, our nearly 40,000 employees deliver measurable results and create exceptionally engineered customer experiences for some of the world’s best-known brands.
Job Description
We’ve started getting ready for hiring for our 2023 work from home jobs, so get your application in so that when we’re ready you’ll be ready too. Anticipated openings include customer service opportunities in a number of verticals, including banking and financial services; insurance; communications, media and entertainment; healthcare; technology; retail and consumer packaged goods; and travel, transportation, hospitality and logistics.
Qualifications
Requirements include:
- Customer service experience
- Excellent communication (written and verbal), accurate typing and active listening skills
- Detail orientation, strong organizational skills
- Ability to learn quickly, multitask and make callers smile
To work from home you must have excellent Internet connectivity delivered through a hard-wired connection capable of continuously supporting outstanding call quality and high-speed response rates, and a quiet and distraction-free, secure place to work.
What we offer:
- Medical, dental and vision benefits
- Paid training & PTO
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
- Monthly company rewards & recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Additional Information
About Us
At Sutherland, we care for our customers by improving how they work with their customers to deliver an extraordinary customer experience. In other words, behind every screen, click or command are the people of Sutherland. In business for over 35 years, we are now nearly 40,000 employees strong and work with hundreds of companies in over 100 countries around the globe.
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