Veterinary Assistant/Receptionist

Parkwest Pet Clinic is a small animal practice in the westend of Edmonton, Alberta that is looking to welcome a full time/part time Tech Assistant/Receptionist to join our wonderful team! We strive to maintain a work-life balance, and light-hearted yet professional work environment. We offer a competitive wage and a comprehensive health benefits package, along with staff pet discounts!

The ideal candidate for this position will have a pleasant and professional attitude, excellent organization and communication skills, be reliable, enthusiastic, hardworking and a great team player! Parkwest Pet Clinic routinely performs a wide range of exciting procedures and surgeries including; Orthopedics (CCLs, TPLOs, patella luxation, fracture repairs), eye procedures, elective surgeries, exploratory surgery, endoscopy, ultrasounds and dentals (soon to be equipped with dental xray!) We work with an incredible team of compassionate individuals that are dedicated to providing both excellent patient and client care.

The successful candidate will work along side the technicians and veterinarians, as well as help with client service duties. The candidate will gain extensive knowledge and experience within the field.

Job duties for the Tech Assistant/Receptionist:

• Restrain for physical exams, giving medications, IV catheter placement, urinary catheters, venipuncture and much more
• Ensure patient care by providing a comfortable, clean and safe environment.
• Provide food and water to patients, take them for walks when appropriate
• Complete cleaning tasks within the hospital
• Disinfect exam rooms and tables, clean supplies and instruments
• Wrap surgical packs to be sterilized
• Maintaining an organized and tidy work space to keep our hospital running as efficiently as possible
• Stock cupboards and drawers with appropriate supplies, towels, blankets, etc.
• Daily administrative support; greeting clients, admitting patients, managing phone and email inquiries, scheduling appointments/surgeries
• Providing information/education on pet nutrition, parasite prevention, treatments/services, pet insurance and veterinary exclusive products
• Check in patients for their procedure and appointments by properly labeling their location and record appropriate information

Requirements for this position:

• Open to being cross trained within the clinic between assisting in the treatment area and performing reception duties
• Ability to multitask and complete duties thoroughly and in a timely manner
• Must be physically prepared to assist with lifting patients and supplies when needed
• High School Diploma or equivalent
• Previous experience within a reception role, a veterinary practice or within an animal care role not required but preferred
• Excellent interpersonal and communication skills, written and verbal
• Be positive, professional and compassionate with coworkers and patients
• An ideal candidate would be a competent individual who can work well both in a team environment and independently, while taking initiative to help where required
• Must be comfortable to work with dogs and cats of all temperaments and sizes

Parkwest Pet Clinic is part of the VetStrategy group of clinics. VetStrategy is a 100% Candian owned and operated group of veterinary clinics with locations throughout Canada. We believe that veterinary clinics are an integral part of the community they serve and as such we put a large focus on community based activities and initiatives.

Vetstrategy offers:

· Friendly and supportive work environment

· Comprehensive benefit plan (full-time)

· Access to Animal Care Technology online training

· Opportunity to advance in your career

· Commitment to helping community pets in need through the Oscar Fund activities

· Competitive medical and pet discounts, wellness apps!

Job Types: Full-time, Part-time, Permanent
Part-time hours: 24-40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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