Our store manager is responsible for not only the day-to-day operations of a store, but is also responsible for the performance and competence of their local employees. Store Managers need to be able to effectively lead a team and make all required managerial decisions when necessary. The ideal candidate will be a highly organized individual who is outcome-oriented, as well as a sociable person who excels in dealing with others.

Responsibilities:

Direct the complete retail operation of the store while following the guidelines of current company policy.

Implement all policies, procedures, and objectives as determined by the Dealer-Owner(s).

Analyze internal and external changes that affect the store’s operation or goals. Make or recommend changes or adjustments.

Establish sales and productivity goals for operations and ensure that they are met.

Develop new operational plans and procedures as necessary.

Understand the POS system, and procedures related to purchases.

Maintain good communications with the Dealer-Owner(s), management and employees at all times.

Understand store traffic patterns and schedule accordingly.

Take an active role in inventory, warehouse, merchandising, marketing, and sales activities to provide an example for employees and to maintain familiarity with all phases of store operations.

Treat all employees with respect.

Ensure all new staff are properly trained and oriented to the company.

Supervise in-store personnel to keep productivity at peak levels.

Facilitate prompt settlement of employee complaints and problems.

Take appropriate disciplinary action when employees violate company rules and/or policies. Maintain complete and accurate records of such actions.

Conduct management and team meetings to discuss problems, review operational objectives, and recognize and celebrate accomplishments.

Develop and train personnel capable of assuming further responsibilities within the company.

Develop and maintain job descriptions for all employees. Keep employees properly informed about the tasks assigned to them.

Be accessible to all employees for questions or comments about their job responsibilities.

Provide an environment that encourages high employee productivity and morale.

Ensure that all personnel maintain the knowledge and skills necessary to provide good customer service and to maximize sales, with particular attention to add-on sales opportunities.

Recognize and reward employees who provide exceptional customer service and/or demonstrate excellent skills.

Set a good example by always following company policies and procedures.

Maintain good customer relations through your presence on the sales floor, knowledge of products and services, and ability to assist customers.

Facilitate the resolution of customer complaints.

Manage inventory to maximize profit.

Supervise the display of merchandise for maximum sales efficiency.

Ensure merchandise is marked down in a timely and accurate way.

Create in-store promotions to build traffic.Work on additional duties and assignments as assigned by the Dealer-Owner(s).

Work in a safe manner in accordance with provincial and federal safety legislation

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Retail management: 1 year (preferred)

Work Location: In person

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