Senior Accounts Executive Job at Alpine Building Maintenance
Job Title: Senior Accounts Executive
Status: Full time, permanent
Department: Operations
Location: Western Canada
Job Overview:
As the Senior Accounts Executive, you will be the face of our company for the client and provide excellent customer service to our client in grocery chain industry with multiple stores across BC and Western Canada but based out of Delta, BC. Your responsibility is to build meaningful relationships, up-sell our services and play an integral role in maintaining client satisfaction by coordinating between our internal team and the client to provide exceptional service. This is a field position where you will be visiting client stores across British Columbia and Western Canada, with expected travel to be 30-40% outside of the Lower Mainland.
Duties and Responsibilities:
Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine’s brand promise of “Reflecting Excellence” distinguish it from others. We aspire to always be the best, by delivering on our promises, exceeding our clients and employee’s expectations
.
We are a proud Canadian company with our Head Office is located at Delta, BC and we have regional offices in Edmonton, Calgary and Toronto.
#HP
We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
Please Note :
clarksonsquare.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksonsquare.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Status: Full time, permanent
Department: Operations
Location: Western Canada
Job Overview:
As the Senior Accounts Executive, you will be the face of our company for the client and provide excellent customer service to our client in grocery chain industry with multiple stores across BC and Western Canada but based out of Delta, BC. Your responsibility is to build meaningful relationships, up-sell our services and play an integral role in maintaining client satisfaction by coordinating between our internal team and the client to provide exceptional service. This is a field position where you will be visiting client stores across British Columbia and Western Canada, with expected travel to be 30-40% outside of the Lower Mainland.
Duties and Responsibilities:
- Maintain effective relationships with clients and key internal and external stakeholders; critically assess feedback from clients, to ensure that internal business processes are responsive to customer needs.
- Upsell new business opportunities
- To be the key liaison between the client and our internal teams to coordinate and address any client requests or concerns and provide them with an appropriate and timely solution
- Drive operational excellence for assigned account and to continuously monitor and improve the quality and consistency of service delivery
- Through interpretation of sales data, you will develop and provide accurate, timely, and complete reports to management as scheduled. Ensures that reports and records are accessible and meaningful for decision-making processes.
- A minimum of 5 years of hands-on experience in account management and customer service leadership role
- Degree or diploma in business administration or relevant field an asset
- Strong emotional intelligence
- Friendly, outgoing personality with excellent communication and relationship management skills
- Proven presentation skills and experience in public speaking
- Must be self-motivated, outgoing and energetic with a high level of commitment
- Proficient computer skills and ability to work with data for analysis and reporting, Intermediate Excel
- Valid driver’s license and access to a reliable vehicle
- A competitive salary
- Benefits plan
- Alpine Academy Leadership Development program
Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine’s brand promise of “Reflecting Excellence” distinguish it from others. We aspire to always be the best, by delivering on our promises, exceeding our clients and employee’s expectations
.
We are a proud Canadian company with our Head Office is located at Delta, BC and we have regional offices in Edmonton, Calgary and Toronto.
#HP
We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
Please Note :
clarksonsquare.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksonsquare.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.