JOB DESCRIPTION

Sales Specialist

SUMMARY JOB DESCRIPTION

To ensure Jo Anne’s Place retail customer has an excellent customer experience by sharing your passion for Natural Health products

REPORTING RESPONSIBILITY

This position is identified by and reports directly to the Store manager

DUTIES AND RESPONSIBILITIES

To acknowledge every customer

To inspire customers with your product knowledge

To make suggestions based on customer needs

Stocking and merchandising inventory

To know and follow policies and procedures

SKILLS AND COMPETENCIES

Love of learning and educating

Excellent verbal communication

Excellent listening skill

Exudes professionalism

Attention to detail

Efficient use of time

Fluent in use of smart vendor

Personal

Must be willing to put time into product trainings

Must exhibit enthusiasm

Must be responsible

High ethical standards

Able to function calmly under pressure

Must initiate a healthy conflict management system

Communication

Good listening skills and the ability to communicate clearly and simply

Team Building

Must be intentionally respectful

Must show a desire to protect relationships

Problem Solving

Must look for creative solutions

Customer Service

Must show a desire to offer excellent customer service

Must enjoy interacting with people

Physical Demands

Lifting up to 20lbs

Standing and walking for extended periods of time on cement floors

Could be emotionally demanding

Working Conditions

Walking and standing on cement floors for extended periods of time

Typical Days and Hours of Work

Work during retail hours, up to 40 hours per week

Salary Range

Minimum wage – $18.00

Please note: The above statement reflects the general details considered necessary to describe the principal functions of the job identified and shall not be considered as a conclusive description of all work required in the position. This job description may be subject to change in order to meet organizational, customer or operational requirements.

I have received a copy of my Job Description and have read and accept its' contents.

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Employee Name (please print)

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Employee Signature Date

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Manager's Signature

Job Types: Full-time, Permanent

Salary: $15.50-$18.00 per hour

Day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Kawartha Lakes, ON K9V 6A5: reliably commute or plan to relocate before starting work (required)

Experience:

• sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: One location

Expected start date: 2023-01-07

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