Let us welcome you home.

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honor to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavors.

As the Regional Director of Quality Care for Alberta, you are responsible for full compliance with licensing and audits standards, leading quality care improvement projects to drive quality resident care outcomes for operations in Alberta.

Responsibilities

• Analyze current seniors care, documentation, and operational best practices to understand areas of excellence and identify areas for improvement

• Research and compile evidence-based data through analyzing current practices and seniors’ healthcare standards

• Present recommendations to enhance current seniors care, documentation, and operational best practices to leadership

• Collaborate with leadership to develop enhanced seniors care best practices, standards, and policies

• Design and implement strategies to enhance seniors care, best practices, standards, and policies

• Assist with onboarding new quality care team members through learning management system, Surge Learning

• Coach and support general managers to assist with the delivery and engagement of Surge learning

• Develop and implement quality assurance reviews and action plans for each site

• Evaluate outcomes of best practices at each site and evolve seniors care, documentation, and operational practices as required

• Participate in business operations reviews, deliver on site performance, and quality care metrics

• Maintain knowledge of private and public healthcare provisions and legislation in Alberta

• Raise awareness of Optima Living in the community

• Other duties as assigned to support operational requirements

Qualifications and Experience

• Minimum of five (5) years' experience in administrative clinical leadership

• Experience in seniors housing or residential care setting is preferred

• Completion of accredited nursing education program is required

• Registered and in good standing with the College and Association of Registered Nurses of Alberta (CARNA) is required

• Strong sense of ethics and the ability to handle sensitive or private information with tact and discretion

• Exceptional interpersonal skills with peers, residents, and operational partners

• Superior oral and written communication skills including proper spelling, grammar and punctuation for complex documentation, with attention to detail and accuracy

• Superior organizational skills with the ability to handle multi-site requests

• Strong computer literacy and effective working skills of Microsoft Suite, including Teams

• Flexibility to work overtime when required

• Ability to travel within Alberta when required

Conditions of Employment

• Clear Police Information Check

• Clear Vulnerable Sector Check

• COVID-19 vaccination. This requirement will be waived if you did not receive the vaccination due to any legislated protected human rights grounds.

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