Help realize Ottawa’s full potential as a globally recognized, innovative, inclusive, and future-ready city!

At Invest Ottawa, we collaborate with some of the most dynamic and diverse innovators, entrepreneurs, and companies in Canada’s Capital. Join us to help create an amazing experience for these trailblazers and the community we serve at Bayview Yards, Ottawa’s innovation hub managed by Invest Ottawa.

Spanning 55,000 square feet on the cusp of Westboro, Bayview Yards is a dynamic, energized and inclusive hub that serves as basecamp for some of our greatest homegrown technology talent, capabilities, and companies. It is the ultimate one-stop business acceleration shop and ‘mash-up’ of technical, business, and market services, resources, and expertise – all under one roof. This includes a digital media and prototyping lab, startup accelerator, fully equipped hybrid conference space, a community garden, and our iconic red staircase leading to an outdoor terrace overlooking the Ottawa River – just to name a few features.

An epicentre for entrepreneurship and innovation programs and services, Bayview Yards brings together and serves:

• Innovators, entrepreneurs, and companies from diverse walks of life, sectors, and stages of development that require access to technical, business, and investment programs, capabilities, services and support to launch, grow and thrive

• Partners, investors and other collaborators from the private, public, post-secondary, investment and non-profit sectors dedicated to innovation, business, and economic development that strive to increase their impact on entrepreneurs, firms, and our local economy; and
• Community members who want to learn, engage and benefit from Ottawa's innovation capabilities and ecosystem, and participate in events, workshops, and other activities.

We are dedicated to helping all stakeholders achieve their innovation, R&D, and business goals in a highly productive, efficient, and impactful way.

Join our team to help create an amazing experience for everyone we welcome and serve at Bayview Yards!

WHY THIS ROLE:

Reporting to the Senior Manager, Placemaking and Bayview Experience, the Receptionist is responsible for front-office activities at Bayview Yards, including reception, mail, responding, tracking and reporting on administrative services requests. The incumbent provides high-quality, timely, efficient and effective services, including entering and reporting data, and providing other administrative support services.

WHAT YOU WILL BE DOING:

• Perform receptionist duties (e.g. answer incoming telephone calls, respond to inquiries and/or redirect them to the appropriate personnel)
• Greet visitors, answer questions, direct to destination or visitor kiosks
• Manage and respond to office services requests and inquiries
• Manage the information and reception email inboxes
• Oversee front desk security platforms including visitor access, licensee and temporary security passes, security cameras and secure doors.
• On boarding/Off boarding all building tenants
• Verify and sign for deliveries
• Process daily incoming and outgoing mail for building tenants
• Manage office and coffee supplies
• Manage all supply orders for building, admin and IT (Amazon, Wayfair etc.)
• Update office services forms, as needed
• Order signage as required
• Update the licensee database
• Support ICBY accountant as required for licensee and parking invoices
• Provide vacation coverage for Events and Administrative Manager for events coordination
• Other duties as assigned

WHAT YOU HAVE ACCOMPLISHED/ GAINED THROUGHOUT YOUR CAREER:

• Minimum high school diploma with two years relevant experience, or the equivalent
• Use applicable computer software and operating systems
• Manage multiple deadlines and priorities
• Demonstrate attention to detail, problem-solving skills and excellent interpersonal skills
• Bilingual
• Typical office environment with some physical activity