Your Opportunity:

At Alberta Health Services, we strive to build a workplace that’s a reflection of the Albertans we serve. We are committed to developing a work environment that is physically and psychologically safe for staff and patients alike. In this role, you will have the opportunity to integrate with the clinical team to directly improve patient & families' experiences. Rockyview General Hospital (RGH) is Calgary’s second largest tertiary care site. Located in the city’s Southwest, it provides acute, outpatient, critical care, surgical, medical, neonatal intensive care, mental health, seniors, women’s and emergency health services. The facility is home to two units dedicated to the Acute Geriatric Units (AGU) for the Calgary Zone. As a Protective Services team member, you will nurture positive relationships with all the patients, families, staff, and the community. As a successful candidate, you must be acutely aware of the empathy required while at the same time continuing to maintain your authority and ensure the safety of everyone. You will have the ability to solve diverse and sensitive problems while collaboratively and proactively coming up with alternate solutions. As the first to respond and record all security events, you will need strong interpersonal and communication skills to promote collaboration and respect while mitigating high-stress situations. Your compassion and ability to relate to patients, families, staff, visitors, and communities help deescalate conflict and create a positive, safe, diverse, and welcoming environment for all. Be the face representing safety and security! By promoting a compassionate, accepting environment, all Albertans in our hospital will feel safe. We welcome your application!

Description:

As a Protective Services Officer (PSO) I, you will provide front line level security services designed to proactively mitigate loss or damage, de-escalate incidents of aggression and to ensure a safe environment for patients, staff and visitors. You will also respond to security, fire and personal safety related issues in accordance with current legislation and established AHS and site policies and procedures.