Program Assistant

12-month Contract Position

This is an exciting opportunity to support individuals who are traumatically bereaved within a unique evidence-based program. Heartache2Hope isa charitable Halton-based organization that provides grief support to adults who have experienced a suicide loss. We offer individual and group support, including 12-week Closed Groups, Semi-monthly Open groups (drop-in sessions), Individual grief Counselling, specialized Trauma Therapy, Individual Peer Support, and Wellness Activities. We also host a yearly community event for suicide loss grievers and provide educational workshops about traumatic loss, grief and coping strategies.

Due to our rapid growth, we are seeking a part-time Program Assistant (10-15 hrs/week) who is interested in growing with our Program. The Program Assistant is a vital role that supports the successful operations of Heartache2Hope by assisting staff with program promotion, implementation, and providing administrative support to the Executive Director, the Bereavement Care Coordinators and other Staff. The Program Assistant works within the guidelines, policies, mission, and budget of the organization and will be accountable and responsible for specific projects as assigned.

This position is a part-time, independent contract position (10-15 hrs/week)

Qualifications, Experiences & Skills:

· Strong interpersonal skills, including the ability to work with diverse groups

· Demonstrates compassion empathy, and caring attitude in interactions

· Demonstrates an ability to relate to traumatically bereaved individuals in ways that builds trust and confidence

· Experience with Microsoft programs, Mailchimp, Dropbox, social media platforms, DonorPerfect and Zoom is an asset

· Ability to work independently and as a team member

· Strong interpersonal, communication, organizational and time management skills

· Proven leadership skills

· Willingness to work flexible hours, including days, evenings, and weekends, as required

· All staff are required to complete the Four Day Grief Training Program

· All staff are required to submit a Vulnerable Sector Police Records Check

· All candidates are required to provide two professional references

Education & Certification:

• University/College Degree in relevant field a definite asset

Experience:

• 2 years’ experience as an administrative assistant or similar role preferred
• Experience working within the non-profit sector an asset
• Experience within a grief support organization is an asset

Duties and Responsibilities

· Provides administrative support to staff.

· Creates, calendar of events

· Assists with planning, coordination, and implementation of all services and events, including our Open Groups, Closed Groups, Wellness Activities, International Survivor of Suicide Loss Day Event, and Walk2Remember.

· Assists with the management of volunteers, including recruitment and selection, training and coordination of volunteers in our Peer Supporter Program

· Responsible for the collection, management and analysis of statistical information about clients served and program evaluation.

· Responsible for the documentation and maintenance of client records

· Maintains and organizes the digital H2H database

· Interfaces with staff and the Social Media & Marketing Coordinator to oversee email marketing and social media posts

· Other administrative duties, as assigned

Not applicable

Job Type: Part-time
Part-time hours: 10-15 per week

Salary: $20.00-$25.00 per hour

Benefits:

• Casual dress
• Flexible schedule
• On-site parking
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Evenings
• Evening shift
• Weekend availability

Application question(s):

• Do you have experience working for a not-for-profit organization?

Education:

• Bachelor's Degree (preferred)

Experience:

• Administrative experience: 1 year (preferred)

Work Location: Hybrid remote in Oakville, ON

Application deadline: 2022-12-24

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