Plant IT Infrastructure Specialist Job at The Bartech Group
If you are an experienced Plant Technology Specialist with strong experience on IT Infrastructure set-up and maintenance projects looking for a position with a leading company, Bartech can help! We are a leading staffing firm, and our clients include some over the nation’s biggest companies.
This is a 12-month contract position; however, it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Plant Infrastructure Technology Specialist
Min 12 Months Contract (Based on Needs / Extension may be Available)
Huntsville, Ontario
SCHEDULE
- Monday – Friday
- 7:30 AM - 4:30 PM EST - Flexible if needed.
JOB DESCRIPTION
- Support the day-to-day operations of PC’s, servers, and networking equipment for the manufacturing location.
- Coordinate small to medium size IT (Information Technology) projects for the plant and contribute to large IT projects.
- Primary customers will be the site personnel in the office and manufacturing areas.
- Key stakeholder and working relationships will be established with engineering, infrastructure, and the business depending on the assignment and project scope.
BASIC QUALIFICATIONS
- College Associated Degree
- 5 years of relevant experience with demonstrated skills or 7-9 or more years of applied experience with demonstrated skills described defined.
- Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10, Windows 2003/2008/2012 Server, SQL Server 2003/2008/2012/2016/2019, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, Office 365, Skype SharePoint, smartphones, and tablet (IOS, Android).
- Ticketing system management for Incident and Request tracking (i.e.: Service Now)
- Client Expectations:
- Carry out all work safely. Adhere to plant security policies.
- Carry out assigned tasks in a timely, diligent, and professional manner.
- Establish proactive, confidence-inspiring client and support team relationships to ensure support, maintenance and project work meet business goals.
- Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.
- Communicate to local management and staff in non-technical terms.
- Adherence to company standards and procedures.
- Be able to work outside of business hours when required.
- Be On-Call outside of business hours to support critical incident.
- Occasional traveling may be required for training or project purposes (5%).
RESPONSIBILITIES
- Network Support: Installs and supports network equipment with guidance from Network Operations team.
- Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team.
- PC Support / Deployment: End to end roadmap ownership including ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now.
- Printing Services: Manage multi-function device and printer fleet – Procures and provides basic support, escalates issues to printer vendor.
- Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team.
- Mobility Services: Assist with new equipment requests and some configuration.
- Surplus Coordination – Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal.
- Supports Operational Excellence within the site(s) of responsibility:
- Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.
- Leads the planning and execution of Mill infrastructure projects.
- Manages and coordinates local Infrastructure vendors work at site.
- Ensures LAN/WAN and related computer systems are compliant within established control procedures.
- Review and control access to MDF and other sensitive areas with established control procedures.
- Maintains site IT Business Continuity Plan.
- Maintains a 1 to 3-year IT plan.
- Liaison between Mill and Technology Teams:
- Seeks out and relays future technology recommendations between mill and centralized technology teams.
- Coordinates technology recommendations and changes from other IT teams.
- Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to established procurement process.
- Provides education to users on available technologies and their proper use. Manages communication plan for recent technologies implementations.
- Facilitates collaboration between stakeholders who share common objectives.
- Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided.
- Demonstrates an analytical and systematic approach to problem solving.
- Rapidly absorbs new technical information and applies it effectively.
PREFERRED QUALIFICATION
- Full Program Life-cycle Experience
- Change management
- Launch Experience a plus
- SAP background/knowledge
- Regulatory/compliance background for vehicle exportation to other countries
When you join The Bartech Group you launch a career. The Bartech Group, one of North America's largest and fastest-growing staffing firms, continues to elevate the staffing industry to a higher level of thinking. Bartech Enterprise Staffing specializes in temporary and direct placement of Engineering, IT, Technical, Finance & Accounting, and Professional staff.
Bartech values diversity and inclusion in its workforce. Candidates that are legally eligible to work in Canada are invited to apply. Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. If you are currently in a part time, project, temp work, please advise us with your availability of start date.
Our client is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, our client will work with you to meet your accessibility needs due to disability
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