Network Care Coordinator Job at Global Excel Management
Job Description:
We offer you:
Are you a person that likes to resolve problems? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you!
As a Network Care Coordinator, you will be responsible to ensure administrative functions are handled daily, review and develop processes and procedures and promptly resolve issues through problem solving. You will also have to maintain the day to day network related inquiries and reports to ensure customer satisfaction through accurate claim processing, observance of client processing requirements, and more.
What does your typical day look like?
- Monitoring daily and weekly reports
- Providing customer satisfaction through processing requests and effective problem solving
- Coordinating meetings internally and externally to discuss outstanding inquiries
- Assisting with various inquiries and suggesting improvements to current processes
- Ensuring professional communication with different networks
What skills and experience are we looking for?
- College Diploma
- 3-5 years of experience in a customer service role or other relevant work experience
- Excellent problem-solving, decision making and organizational skills
- Excellent verbal and written communication in English (other languages are an asset)
- Excellent knowledge of Microsoft Office and Internet
We offer you:
- Global Excel offers more than a position;
- We offer a professional future with a competitive compensation including base salary, performance bonus and benefits;
- Please reach out to your local HR department if you would like to know more about benefits offered in your site.
To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:
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