The Yukon's Emergency Medical Services (EMS) team delivers a wide scope of pre-hospital care. We provide both air and ground operations and deliver medical interventions, treatments, and critical care in every corner of the Yukon.

Leadership, dedication, and partnership guides our work. We enact these qualities from the moment we receive a call to the time when we transfer a patient at a health care facility.

Reporting to the Chief, Yukon Emergency Services, the Manager, EMS Operations (Deputy Chief, Whitehorse Operations) is responsible for smooth and efficient day-to-day operations of the Whitehorse EMS Stations. The Deputy Chief, Whitehorse Operations provides leadership and oversight to high-quality, cost effective, integrated, Emergency Medical Services within Whitehorse and Yukon. This includes identifying and implementing strategic processes to guide Whitehorse-based ground ambulance operations and territorial air ambulance program. The incumbent will develop business plans, standard operating procedures, and quality / risk management processes to protect the safety of EMS clients and emergency responders.

The ideal candidate will have the ability to coordinate all logistical support, scheduling, staffing processes, procurement, project management, and financial reporting related to Whitehorse Operations. The incumbent relies on a strong ability to mentor, lead and manage the performance of direct reports. They must routinely make critical operational decisions that support the delivery of effective patient care, ensure continuity of service, reduce patient morbidity, and protect the safety of the public in a dynamic, 24/ 7, emergency service environment.

For more information about this position, please contact Gerard Dinn, Chief Yukon EMS at Gerard.Dinn@yukon.ca.
For more information about the application process please contact Desiree Martsinkiw, Human Resource Consultant at Desiree.Martsinkiw@yukon.ca.

Essential Qualifications

Please submit your resume clearly demonstrating how you meet each of the following essential qualifications. Note that selection for further consideration is based solely on the information you provide in your resume.

Include the month and year you started and ended a job when you list your work experience. This allows us to accurately calculate the length of time you were in the position. For more information on how to prepare and submit your resume visit this resource page on Yukon.ca.

• Significant pre-hospital experience working with ground and air ambulance programs as a paramedic or registered nurse
• Experience providing leadership, performance management and team building in a healthcare setting
• Demonstrated experience in a leadership role overseeing pre-hospital care providers
• Experience working collaboratively with community partners and stakeholders to build capacity
• Experience implementing operational policies, practices, procedures, standards, and medical risk management protocols
• Experience monitoring and managing operational budgets would be an asset

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

Candidates should have and may be assessed on their leadership competence according to the standards set by the Yukon Government Core Competency Framework.

This competition will specifically focus on, but not limit itself to, the following competencies:

Taking Action and Achieving Results: Focuses, commits, and applies resources to identify and achieve appropriate results.
Influencing Others: Generates commitment while inspiring others. Builds coalitions internally and externally, to reach the organization’s goals by using a variety of methods and adapting influence approaches, and by effectively using knowledge of how the organization really works.
Promoting Common Values and Ethics: Promotes the establishment, development and application of positive organizational values, ethics and standards of conduct.
Developing People: Fosters the learning and development of others through supportive relationships. Transfers expertise and the builds the long-term leadership capability of others by teaching, coaching and or mentoring them.
Modeling Interpersonal skills and Personal Responsibility: Demonstrates strong self-awareness through deliberate learning from past experience and self-reflection to increase personal effectiveness and responsibility. Uses strong interpersonal skills to build credibility and personal effectiveness.

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Conditions of Employment:

• Medical clearance
• Vulnerable sector check (completed within 2 weeks of hire)
• Valid PCP, ACP,CCP or RN licence.
• Valid Class 4 driver’s licence (or equivalent)

All conditions of employment that are required prior to the start date have been met. All remaining conditions of employment must be provided to your manager to verify within 2 weeks of your hire date.

Job Requirements:

• Travel
• Wearing a uniform
• Maintaining all conditions of employment