Guest Services Representative Job at Alpine Ski Club
The Member Services Associate will assist in enhancing the overall club experience by building the front line service for Members and guests. This position will work 16-24 hours per week - Friday, Saturday & Sunday. Additional hours will be required during the holiday period.
Requirements:
- Friendly and outgoing
- Strong knowledge of Microsoft Office (word/excel/outlook)
- Ability to provide exceptional customer service
- Available to work holidays and weekends December through March
JOB DUTIES:
- answer, screen and direct calls
- greet members and guests
- direct persons to their desired destination
- respond to queries from members and guests
- provide general administrative and clerical support
- prepare correspondence and documents
- use POS (point of sale) for member and guest transactions
Why we think you’ll like working here:
· Competitive wage
· Company social events
· On site discounts (food)
· Skiing and riding privileges
Effort:
Stress is experienced coordinating multiple priorities, meeting deadlines, interacting with the guests and membership.
Working Conditions:
This position is a front-line position that will require the ability to work in a busy open atmosphere.
Company Info
Alpine Ski Club is a members’ only club located on the shores of Georgian Bay in the Blue Mountains. The club consists of 36 ski and snowboard trails across 120 skiable acres. For more information, visit www.alpineskiclub.com.
Alpine Ski Club values the unique skills and experiences each individual brings to the Club and we are committed to creating and maintaining an inclusive and accessible environment for everyone.
We welcome all resumes. If you require accommodations during the recruitment and selection process due to a disability, please contact the Human Resources Department. We will work with you to provide a positive recruitment experience in a confidential manner.
Job Type: Full-time
Salary: From $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Holidays
Work Location: One location
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