Customer Service Personnel Job at Reimer Soils Ltd.

Reimer Soils Ltd. Winnipeg, MB

Status: Seasonal/Full-time/Part-time

Company Profile:

With over 30 years in the business, Reimer Soils has built a solid reputation by providing the highest quality materials along with maintaining strong customer relations and exceptional service. We are a leading supplier of soil, aggregate and landscaping materials in Winnipeg and the surrounding area. Our customer base ranges from per yard, bag and bin retail to full loads for commercial applications.

Job Description:

We are seeking a detail oriented and accurate order entry and customer service representative. Working with a team of 5-6 staff the role requires exceptional customer service in a high-volume environment. Recording customer/client calls by inputting order detail for dispatch and billing purposes.

Qualifications:

  • Experience with POS order entry, MS office and email.
  • Numeracy and mathematical aptitude as it relates to price & quantity on orders.
  • Strong attention to detail and willing to take initiative.
  • Organized with the ability to prioritize tasks and work under pressure and high volumes.

Experience

  • Customer service experience desired.
  • Experience with Point of Entry sales systems.
  • Preference will be given to those with experience in construction, landscaping, call centre and logistics

Education

  • University an asset

Skills

  • Strong communication skills to confidently explain information to customers and drivers
  • Computer aptitude
  • Organizational skills to effectively process all paperwork/products.
  • Familiarity with landscaping materials and aptitude for learning product pricing/dimensions
  • Comfortable in a high-volume environment.
  • Achievement-motivated to work with Reimer Soils Ltd.to set and surpass realistic goals

Working Conditions:

Near bus route on east side of the city.

  • Primarily office/trailer setting with occasional excursion into yard to meet with staff.
  • noise level is usually moderate but with a high volume of inbound calls.
  • Yard may become dusty/noisy at times.

Work Hours

  • 7:00 am-7:00 pm
  • Varying/flexible shifts
  • Monday to Saturday
  • Potential for overtime

Job Types: Full-time, Part-time

Salary: $12.00-$16.00 per hour

COVID-19 considerations:
we are limiting occupancy and initiating remote location and paperless procedures

Job Types: Full-time, Permanent, Seasonal
Contract length: 7 months

Salary: From $15.30 per hour

Benefits:

  • On-site parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Overtime pay

COVID-19 considerations:
we limit access and have alternate locations set up for receiving phone calls

Education:

  • Secondary School (preferred)

Experience:

  • customer service: 1 year (preferred)

Work Location: In person




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