In this role, you will be responsible for designing and deploying VoLTE solution architecture and managing SLAs for IMS network

· You may also be required to troubleshoot LTE (EPC) packet Core network and respond to customer inquiries

· As a top-class Core Support Engineer, you will be able to design and deploy the perfect networking system to meet the current and future networking needs of our company, by performing the following functions:

· Operate & maintain a clean VoLTE deployment, by regularly attending to alarms, KPIs, and logs

· Routinely upkeeping the system software, hardware, license, and certificates

· Project manage small to medium VoLTE related projects by liaising with internal & external teams

· Handle more complex and escalated customer problems that require in depth knowledge of VoLTE call flows, network, systems, and applications

· Analyzing and upgrading network security systems and protocols

· Advanced fault troubleshooting of VoLTE call flows, audio quality, and network problems

· Manage internal and external escalations effectively and driving towards resolution

· Ability to effectively manage system and network incidents with the sense of urgency

· Perform Root-Cause-Analysis of incidents, resolve all the problems identified during the incident and most importantly apply lesson learnt from the incident to prevent future recurrences

· Ability to adapt quickly to changing priorities in a dynamic real time service environment

· Create detailed technical design, operating practices, MOPs, and test plans

· Execute MOPs, and test plans on new product deployments prior to place in production network

· Coordinate, execute, and document testing that may include vendors and end users

· Deliver staff mentoring and expert level training as requested by Operational personnel

Areas of focus would be:

· Enabling VoLTE services in the network.

· IPV6 upgrades on nodes

· PCRF policy creation

· Priority routing configuration and testing

· Adding 5g Core

Qualifications

To ensure success as a Core Support Engineer, you should have advanced knowledge of VoLTE networking systems, excellent troubleshooting skills, and knowledge of 4G/5G wireless protocols and experienced in wireless and wireline networks

Bachelor’s degree in Information Technology, Computer Science, or similar field

Minimum 5- 8 years of previous working experience as a VoLTE, especially well experienced in IMS protocols and components of IMS

Must have knowledge of 3GPP IMS core standards, 3G,PS (Packet Switch),CS (Call Server),LTE

IMS, Signaling and call flow, 5G core

In-depth knowledge of Wireless Voice Systems and excellent troubleshooting skills

Familiarity with Policy/charging and QoS enforcement in packet data networks

Advanced knowledge in EPS

Advanced written and verbal communication skills

Job Types: Permanent, Fixed term contract

Schedule:

• 8 hour shift

Experience:

• 4G/5G wireless protocols:: 4 years (preferred)
• 3GPP IMS core standards: 4 years (preferred)
• VoLTE networking systems:: 4 years (preferred)
• PS (Packet Switch),CS (Call Server),LTE IMS: 3 years (preferred)
• Wireline Network:: 3 years (preferred)

Speak with the employer
+91 8077387125

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