Chat Service Representative - Full & Part Time Job at Associated Paving & Materials

Associated Paving & Materials Calgary, AB

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Associated Paving and Materials Ltd is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Responsibilities

  • Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
  • Create relationships with new customers to better understand and achieve their needs
  • This position is also a remote position in which you will be working from home

Qualifications

  • High school diploma or equivalent
  • Experience in customer service
  • Strong telephone etiquette
  • Familiarity with CRM tools
  • Excellent communication skills
  • Ability to manage multiple tasks at once
  • Ability to adapt to different personalities

Requirements:

  • Must Live and Reside in the Canada
  • Must Have Laptop/Tablet

Benefits:

  • For the right individuals, this position offers a competitive salary along with:
  • Medical, Dental, and Vision
  • Disability
  • Life Insurance
  • 401(k) Plan
  • Paid Vacation and Holidays

Job Types: Full-time, Part-time

Salary: $20.53-$23.42 per hour

Benefits:

  • Dental care
  • Extended health care
  • Language training provided
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday

Ability to commute/relocate:

  • Calgary, AB: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person




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