At Angstrom Engineering, we develop products and services focused on supporting pioneering research across a range of diverse applications with significant global impact, including renewable energy, energy storage, quantum computing, medical/biological sensing, organic lighting and display, and many more.

Angstrom Engineering is a growing company with an international client base which has been listed on the Profit 500 fastest growing companies 6 years in a row. We are a customer-focused company that works hard to build strong partnerships and find ways to exceed expectations.

Angstrom Engineering is seeking an energetic and passionate individual to support our customers’ needs for consumables, deposition materials, spare parts, and pre-coated substrates. You will gain intimate knowledge of the equipment used to push the boundaries at the forefront of nanotechnology. This full-time role is an office position at our facilities in the Waterloo Region of Ontario with flexible work hours. The successful candidate will become an essential member of our team and will report to the Senior Technical Sales Representative.

SPECIFIC RESPONSIBILITIES AND EXPECTATIONS

Sales and Relationship Building

• Build and present quotations to our customers to support the growth of the following product lines: consumables, deposition materials, spare parts, and pre-coated substrates
• Process and manage orders; coordinate with Logistics team to get orders sent out in a timely manner
• Support quoting and order process improvement initiatives to focus on accuracy and efficiency
• Assist in building and maintaining a webstore for catalog-type products
• Create and manage customer and industry relationships
• Represent and promote Angstrom Engineering to our customers
• Measure and provide feedback on customer satisfaction

Supply Chain and Inventory

• Identify improvements to our supply chain
• Develop and improve vendor relationships
• Provide guidance on inventory levels

Marketing

• Learn from our customers and share this information internally to help improve Angstrom’s products and services
• Monitor market competition and look for new opportunities

Technical Knowledge

• Develop an understanding of thin film nanotechnology processes and applications
• Become an expert on Angstrom’s products and services
• Stay current on customer applications and industry developments
• Support continuous improvement initiatives within Angstrom Engineering

QUALIFICATIONS OVERVIEW

• A post-secondary diploma or degree in business, science, or engineering
• Driven to help grow our business
• Ability to work with customers to understand and help solve their challenges
• Ability to build relationships with vendors/supply chain
• Excellent communication skills
• Sales and/or customer service experience will be considered a strong asset
• Experience working with Woo Commerce web stores is an asset
• Experience with CRM and ERP software is an asset
• Experience with Microsoft Excel macros is an asset
• Strong mechanical and electrical aptitude is an asset

ADDITIONAL INFORMATION:

Angstrom Engineering is an agile and growing business with a work force of exceptional people. We have been in business since 1992, making leading edge equipment in the field of nanotechnology and thin film deposition. Our working environment is clean, safe, and enjoyable. We offer flexible hours and a competitive compensation package including benefits.

Angstrom Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Permanent, Full-time

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Work Location: In person

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