Systems Administrator I – Ajax, ON Job at Can-Tech Services
Systems Administrator I – Ajax, ON
Location: Ajax, ON
Term: Contract position – 12 months (extendable)
Shift: Monday to Friday – 8 am to 4 pm
Pay Rate: $25 per hour (based on experience)
Job Summary:
- Design and oversee local area networks, wide area networks, and network segments
- Daily tasks may include installing, upgrading and monitoring software and hardware
- The System Administrator will maintain the essentials such as operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs
Responsibilities:
- First point of contact for customers seeking technical assistance via ticketing system, phone or email
- Manage tickets in a timely manner according to defined SLA
- Provide hardware/software support to end-users
- Performing remote troubleshooting
- Telecommunications (setup, troubleshooting)
- Setup-up/install OS (Windows 10)
- Image PCs
- Network troubleshooting
- Basic active directory tasks (modifications to group membership, password reset etc.)
- Create and update IS documentation
- Record requests, problems and their resolution in logs
- Identify and suggest possible improvements
Qualifications:
- Experience: 1-3 years
- Bachelor degree in Computer Sciences, Technology, degree or relevant experience
- Develops competence by performing structured work assignments
- Uses existing procedures to solve routine or standard problems
- Receives instruction, guidance and direction from others
- Customer service
- Strong communication skills
- Ability to learn quickly
- Troubleshooting/problem-solving skills
- Ability to work under pressure
- Adaptability
- Team-working skills
To apply please email your resume to Dillon at: dlee@cantech.agency
AER1
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