Maplesoft Group is currently seeking a System Administrator for one of our Federal Government clients in the National Capital Region.

The following responsibilities are associated with the “Statement Of Work” but are not limited to:

Prepare and analyze detailed computing infrastructure system requirements including
identification and sizing of resources, virtualization, technical dependencies, interfaces, loads, peak and normal performance metrics, software, storage, redundancy, system logs, security.

Install, monitor, and stabilize facets of cloud platforms technology.
Configure and optimize technical cloud platforms installations.
Perform general administration duties including permissions, upgrades, and patches on
provisioned cloud systems.

Work with the Platform Analyst to develop and test automated rebuild procedures.
Test and implement backup and restore services and procedures.
Test and implement failover services for high availability workloads.
Perform system monitoring, analysis, and performance tuning.
Guide and support various teams with onboarding, troubleshooting and resolution of
implementation issues.

Collaborate as necessary, research and resolve security issues and system failures.
Identify opportunities to reduce costs of cloud provisioned resources and services.
Collaborate with Architects and others, providing feedback and implementing conceptual, logical, or physical designs or architectures.
Mentor support and technical staff on the provisioning, administration, and maintenance plans for both production and other cloud environments.
Develop and execute quality assurance, performance, recoverability, and failover tests on newly provisioned environments and report the results.
Design the structure of build books that are to contain a detailed and current configuration of the environment, history of changes, operations schedule, rebuild and resource provisioning procedures.
Maintain build books to ensure they reflect the current and complete configuration of the
environment.

Create and maintain play books containing scripts and templates to automate recovery,
updates, rollbacks, etc.

Periodically perform spot-checks to validate that provisioned resources align with build books.
Coordinate system service schedule with other lines of support and produce schedule for
software, firmware updates, upgrades and or replacement of virtual hosting instances in the enforce and monitor security.

Maintain and administer service desk problem ticketing system.
Monitor environment and application performance, generate metrics, and create dashboards.
Prepare environment cost models and reports.
Prepare implementation plans for technologies.
Installs and monitors facets of technology.
Configures and optimizes technical installations.
Troubleshoots, and responds to user problems.
Maintain up to date knowledge of technologies and products supporting technology.
Conduct compliance monitoring, inventory auditing, change management, account auditing and review, automated resource discovery, system hardening.
Administer Operating System (OS) and application patching procedures; and
Identify typical ongoing operational support requirements– day-to-day operations and troubleshooting processes, provisioning, maintenance, and security procedures, etc.


Note that the proposed resource may not be solely responsible for the completion of these deliverables. The consultant will be expected to work collaboratively with staff to ensure the work is completed in a way that ensures maximum knowledge transfer.


Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people. Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.

Maplesoft Group is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. Maplesoft Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal peoples or any other legally protected factors.

All employment decisions are made based on business needs, job requirements, and individual qualifications.

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at Maplesoft Info at info@maplesoftgroup.com.

We thank you for your interest in Maplesoft Group and wish to advise you, that only candidates under consideration will be contacted.