Support Agent Job at Livingston International
The Support Agent is accountable for providing clerical and administrative support services to a Brokerage Delivery Centre in a 24/7 client service work environment.
duties:
- Perform routine clerical duties such as data entry of multi-line/CCI entries, photocopying, faxing, filing.
- Request, receive or retrieve files or documentation from internal or external sources.
- Ensure stationery and office supplies levels are maintained.
- Prepare basic reports as required by Client Service Teams and Release Teams/Pools.
- Data entry processing of multi-line entries.
- Correct entry rejections, accounting entry reject corrections, credit/rebills and manual invoicing.
- Prepare basic forms on behalf of team or branch personnel.
- Identify opportunities for process and customer service improvements.
- Perform other related duties as assigned by management.
- Adhere to established policies and procedures.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Morning shift
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Saint-Laurent, QC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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