LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference – join the LifeLabs team today!

Reporting into the Manager of Privacy, the Senior Privacy Analyst supports the Manager and Director in day-to-day operations of the Privacy Office.

This will include but not be limited to conducting audits of health information systems, supporting projects/programs, conducting assessments, developing policies/procedures and delivering training, responding to external consultation requests and supporting requests under health privacy legislation.

Core Accountabilities

• Build, maintain and manage critical relationships with internal and external stakeholders to ensure effective administration, application, and compliance with applicable legislation and policy.
• Work collaboratively with business teams to provide strategic guidance and advice related to privacy compliance within the organization and provide aid to business teams and management on the interpretation of privacy laws, internal policies, and industry standards.
• Conduct, coordinate, and lead privacy assessments on LifeLabs IT systems, projects, and programs.
• Participate in vendor risk privacy management activities, including review of contracts, RFP requirements and RFP evaluations.
• Support the development and implementation of privacy policies, procedures and supporting documentation, privacy training and communication materials.
• Facilitate and promote activities to champion privacy awareness culture.
• Conduct both straightforward and complex privacy-related audits and investigations of privacy breaches and incidents.
• Analyze data to identify inconsistencies, themes, and trends.
• Prepare reports for internal and external stakeholders related to breach and incident management through auditing and investigation of access to internal systems.
• Monitor and respond to customer inquiries, complaints and concerns related to privacy and confidentiality in alignment with our commitment to providing exceptional customer experiences
• Coordinate and manage the third-party consultation process under access to information laws.
• Monitor advancement in information privacy technologies, and Canadian privacy laws, to ensure organizational awareness, adaptation, and compliance.

Minimum Hiring Requirements

• 3-5 years of relevant experience in a privacy role, preferably within a health care organization.
• Bachelor’s Degree in business, Legal, Health Information, Information Management, or a related field

#LI-LM1 #INDEED

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.