Senior Clerk, Enrolment Processing and Support (2 positions) Job at Dalhousie University
Position Details
Position Information
Position Title
Senior Clerk, Enrolment Processing and Support (2 positions)
Department/Unit
Registrar's Office
Location
Halifax, Nova Scotia, Canada
Posting Number
S83-23
Employee Group
NSGEU Local 77
Position Type
Regular, On-Going
Duration of Contract (if applicable)
Employment Type
Full Time
Full-time Equivalency (FTE)
1.0
Salary
$25.08 - $31.80 per hour ($42,378 - $53,750 per annum, 32.5 hours per week)
Classification
C6
Provisional Statement
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
The Registrar’s Office (RO) is a large, multi-unit, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. Reporting to the Coordinator, Enrolment Processing and Support, the Senior Clerk, Enrolment Processing and Support is responsible for the processing of applications, decisions and transcripts, as well as the maintenance of student records.
Key Responsibilities
- Process applications, supporting documentation and admission decisions using Banner software system. Ensure all pertinent information has been received to complete an application for an admissions decision to be made.
- Shared responsibility to respond to a high volume of varied phone and email inquiries, and process incoming mail and faxes. Provide information to current and prospective students and parents on matters such as admission requirements; transfer credits; add/drop, waiver and intent to graduate forms; requests for transcripts; etc.
- Access Banner to verify degrees, information received for applicants, check status of application, transfer credits, holds, registration status, etc.
- Support student registration and maintenance of academic history, processing a wide variety of forms and reports.
- Complete a variety of data entry duties related to student admission and record details as provided by the Student Information and Systems team.
- Carry out other clerical duties as assigned.
Note
The successful applicant will primarily work remotely, with occasional presence in-person on-campus to meet client needs and operation requirements.
Dalhousie’s vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.
Required Qualifications
- Business/Office Administration diploma with approximately five years’ related work experience in a high volume document processing environment (or equivalent combination of training and experience).
- Proficiency in MS Office and experience with integrated administrative systems (e.g., Web Xtender, SARS).
- Excellent communication (verbal and written), interpersonal and organizational skills.
Assets
- Experience using the Ellucian Banner software and experience in a post-secondary environment is preferred.
Job Competencies
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQ+ communities, and all candidates who would contribute to the diversity of our community.
Posting Detail Information
Number of Vacancies
2
Open Date
03/09/2023
Close Date
03/20/2023
Open Until Filled
No
Special Instructions to Applicant
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