Applicants must be able to work in the North Bay office.

Working with one of the Largest Canadian telecommunications companies as a Customer service and Sales Representative, you will support their customers by renewing contracts, upgrading customer’s hardware, and offering specific products. You will join a family environment in which we all work together to create a fun and successful atmosphere.

ESSENTIAL FUNCTIONS:

· Ability to work a rotating schedule Monday to Friday –Tuesday to Saturday 11am 9pm Weekdays and Saturday 10am -6pm

· Provides exceptional sales and customer service and maintains established acceptance rating on quality monitoring tests.

· Accurately inputs, retrieves and accesses information regarding a customer from a computer system.

· Resolves customer concerns immediately and effectively. Displays professionalism and courtesy at all times.

· Quickly and correctly answers product questions. Has full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.

WE ARE PROUD OF OUR EMPLOYEES AND SUPPORT THEM BY OFFERING:

· Guaranteed full time hours up to 44 hrs.

· Ability to work from home once trained

· Up to $8/hr. in Bonuses

· $1/hr. attendance bonus

· Comprehensive benefits including Medical, Dental Vision

· Company paid training

· Discounted monthly bus pass

TO ENJOY THE BENEFITS OF WORKING FOR ZEDD WE REQUIRE:

· High school diploma or equivalent

· Experience working with customers in a sales environment

· Enjoys working in a team environment

· Contact centre experience is considered an asset

· Excellent communication and listening skills

· Positive attitude and proven ability to understand customer needs

· Satisfactory Criminal Record Check require

Job Types: Full-time, Permanent

Salary: $15.50-$24.50 per hour

Benefits:

• Casual dress
• Commuter benefits
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Vision care

Schedule:

• Overtime

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• North Bay, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: One location

Application deadline: 2022-12-29
Expected start date: 2024-01-04

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