Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?

• A ridiculously cool life experience
• A plethora of lively staff events all season long
• A chance to enjoy the alpine vistas
• A summer experience that is outstanding!
• And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!

Description

The Retail Key Holder provides an outstanding guest service experience, ensuring a positive experience for all staff, guests, and customers of the designated retail locations at the Resort. Key Holders are an integral part of the team, ensuring retail associates are always tasked and providing quality customer service. This position is responsible for the opening and closing of designated retail locations, restocking merchandise, and maintaining high standard of organization and cleanliness in all designated areas. The Retail Key Holder reports to the Retail Assistant Supervisor, the Retail Supervisor, and to the Retail Director, and works closely with many Resort departments.

Job Functions

Receiving/Set-Up

• Receive new product orders, manage all purchase order paperwork requirements.
• Organize new product to be displayed in store(s), maintain stockroom.
• Tagging/stickering of new product.
• Assisting with merchandising and set up with the direction of the store/fixture planograms.

In-Season Responsibilities

• Collecting/ returning all floats and depositing the daily cash drop.
• Ensuring that daily float(s) have accurate assortment of change to bills.
• Unlocking/locking the store location and disarming/alarming.
• Opening/closing register and running necessary reports at start and end of day.
• Assist with managing lunch breaks and appropriate staffing levels.
• Leading by example on the sales floor.
• Assist management with guest complaints/ returns and warranties.
• Monitoring and maintaining stock levels.
• Assisting with physical inventory.

Morning “Huddle”/ Meeting

• If the management team cannot be present, this position will refer to the huddle calendar and lead all sales associates in the morning ‘huddle’ before every shift.

Experience/Requirements

• Retail sales experience, or related experience, is required.
• Positive, outgoing, and friendly attitude.
• This position required accuracy, attention to detail, and good time management.
• Attention to detail and organizational skills.
• Prepared to work a flexible schedule (weekends, holidays, additional time during busy periods).
• Must communicate effectively in English, both written and verbally.
• Must be neat, alert, punctual, and dependable.
• Must maintain professional conduct when in uniform and when acting as a company representative.

Additional Considerations

• Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
• This is primarily an indoor position, but is in a remote, alpine environment and employees must wear appropriate footwear and layers for the conditions. Some uniform pieces are provided.
• This position at times works alone, handles cash, and personal information.

This role is subject to all terms and conditions of the Sunshine Village Employee Handbook, Policy Manual, and the Alberta Employment Standards Code.

Can’t wait to get started? Great, because we can’t wait to hear from you! Talk to your supervisor, HR team or the supervisor of this role to learn more about how you can join the team!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.


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