Job title: Restaurant Supervisor

Job Status: Full Time - Seasonal (April to September)

Joining Bonus: $500 ($200 on joining + $300 on completing probation)

Wage: $48,500 per annum

Summary of Position:
The Restaurant Supervisor is responsible for assisting the Restaurant Manager and other Food & Beverage leaders to maintain the operations of Aura Waterfront Restaurant + Patio, Inn Room Dining (IRD) and the Cafe when required. Creating an innovative and warm dining environment as part of the Food & Beverage team, the Restaurant Supervisor’s main focus is the daily operations and leadership in the absence of the Restaurant Manager and other Food & Beverage leaders.

Responsibilities:

• The Restaurant Supervisor assists with the daily operations of Aura Waterfront Restaurant + Patio, IRD and the Cafe when required and is responsible for the supervision of the colleagues within these departments
• Ensure the schedule is adjusted as needed for business volumes and sick calls
• Expense management – communicate departmental needs to Restaurant Manager
• Responsible for the appearance, orderliness, cleanliness and proper set up of Aura Waterfront Restaurant + Patio, IRD and the Cafe
• Motivate and drive service team to work efficiently and professionally
• Provide feedback to Restaurant Manager to aid in performance management and performance appraisals
• Ensure that appropriate communication between shifts and other departments takes place regarding any changes and conduct daily shift briefings
• Assist in ways to build customer/guest loyalty and improve guest recognition programs
• Ensure colleagues follow all hotel policies and procedures and the collective agreement
• Communicate any needs to ensure the POS is properly maintained and utilized to full potential
• Maintain a safe working environment, and ensure departmental awareness of health and safety standards
• Effectively liaise with Culinary, Sales, Events, and Marketing, and other department leaders
• Any other general duties

Qualifications:

• Minimum 3 years serving experience within an upscale casual or fine dining Food & Beverage establishment
• Supervisory experience in Food & Beverage
• Proven ability to lead, train and motivate colleagues
• Sound working knowledge of MS Office: Word, Excel, and Outlook required
• Sound working knowledge of Point of Sale (POS) required
• Excellent verbal & written communication skills
• Foodsafe Level 1 and Serving It Right certified
• Experience in an unionized environment an asset
• Flexible availability, including early mornings, late evenings, weekends, and statutory holidays
• Must be able to lift 30lbs on a regular basis
• Food and wine knowledge
• Attention to detail
• Ability to work effectively with limited supervision
• Sincere desire to exceed guest expectations
• Ability to work well under pressure, high energy and self-motivation required
• Ability to problem solve
• Team oriented
• Understands the importance of creating a fun and rewarding work environment
• Must be able to embrace the 4 core values of the Inn at Point: Excellence, Respect, Curiosity and Stewardship

Reports To: Restaurant Manager and Assistant Restaurant Manager

Closing Date: Please submit your application as soon as possible as applications are reviewed daily

What’s in it for you?

• Competitive Wages
• A fun & friendly workplace culture that embraces diversity
• Cross-training opportunities to grow your skills
• Best staff meal in town and by the way, it’s free!
• Complimentary parking on non-restricted days during the off-season
• Comprehensive benefits package
• Colleague of the month recognition program
• Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
• Aura waterfront restaurant + patio staff discount – 50%
• Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2
• Friends & Family hotel discount (so you can show off your amazing workplace)
• Candidate referral bonus - $500
• Industry discounts
• Workshops
• Cross-training opportunities
• Skill and advancement training programs
• Shower and locker facilities

Thank you for considering Inn at Laurel Point as your employer of choice!

Job Types: Full-time, Seasonal
Contract length: 6 months

Salary: $48,500.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Restaurant Supervising: 3 years (preferred)
• Fine Dining: 2 years (preferred)

Work Location: In person

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