• Job Summary

Update and maintain patients health records using an EMR system. Answer a multi-line phone system and take messages or direct the calls to the appropriate party. Schedule and coordinate appointments, perform reminder calls for patients, assist patients with re-scheduling or other scheduling issues. Greet patients at Reception and collect intake information and direct patients to Waiting Room or Diagnostic Testing Area. Answer patients queries and ensure quality customer service. Collaborate with the Doctor and Diagnostic Staff in scheduling tests and follow-up appointments. Finally scanning documments, faxing and medical transcription when needed.

Job Type / Category

We are a busy Cardiology Office located in downtown Hamilton Ontario, looking for a full time Medical Office Administration assistant. The office is open Monday to Friday from 8.30 - 17:00. You will support the day-to-day operations of the office by performing administrative tasks and ensuring high quality customer service for our patients.

Multitasking is a priority. You will be expected to handle sensitive medical information and situations with confidentiality. If you are able to combine exceptional communication skills, are reliable and have the ability to perform independently, we would like to meet you.

Required Education, Skills and Qualifications

Medical Office Administrative Assistant Diploma

1 years Administrative experience

Experience with a EMR system and MS office

Knowledge of the health care system

Familiarity with medical billing

Experience with a multi-line phone system

Customer oriented communication skills

Company Profile

The Cardiology Office is situated within one of Hamilton's original Victorian buildings. In addition to a Cardiology Clinic there is Cardiac Diagnostic Testing clinic which includes Electrocardiograms, Transthoracic Echocardiography, Treadmill Exercise Stress Testing, Supine Bicycle and Dobutamine Stress Echocardiography. We offer competitive hourly rates and are also within walking distance of many Hamilton Street Railway (HSR) transit lines.

Job Type: Full-time

Salary: $19.00-$24.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• On-site parking

Schedule:

• Day shift

Work Location: One location

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