Durward Jones Barkwell is one of the largest public accounting firms in the Niagara/Hamilton/Halton region with offices spanning from Burlington to Welland. The firm was founded in 1940 and features a dynamic group of professionals.

"Big enough to know, small enough to care." At DJB, these are the words we live by. We value our clients and taking care of their unique needs is what drives our business. As part of our team, you will realize that to us nothing is trivial. We have the experience to handle any situation from complex mergers and acquisitions to assisting new entrepreneurs through the many facets of starting a small business. We do all this while remaining personally involved with our clients and the communities where we work and live.

As one of Hamilton-Niagara’s Top 100 Employers and one of Canada's Top Small & Medium Employers for 2023, we lead in offering our employees an exceptional place to work. We offer all of our employees:

• Competitive compensation and benefits package
• Flexible work-life balance and summer hours
• Professional development, learning, and growth support
• A variety of community involvement opportunities

Our Firm has an immediate opening for a full-time Junior IT Technician, catering to employees in the Niagara, Hamilton, and Burlington regions.

As a Junior IT Technician, you will be responsible for:

• Providing end-user support for a variety of internal applications such as software, hardware and connectivity issues and working closely with an outsourced IT service provider.

In addition, you may also be responsible for:

• Assisting with designing, maintaining, updating, administering, documenting, and securing DJB’s IT Infrastructure;
• Assisting in reviewing the performance of IT Infrastructure to help determine operating costs and upgrade requirements;
• Recommending, installing, configuring, maintaining, troubleshooting, and upgrading all computer and networking software and hardware;
• Assisting in maintaining, managing, troubleshooting, and upgrading computer systems and servers for performance and security-related issues;
• Helping to coordinate contractors for equipment or resource allocation;
• Assisting with the coordination of the set-up of data services, as well as phone, computer and printer installation;
• Assisting with electronic document management, the management of software licensing, hardware maintenance contracts, and the security of network, systems, and enterprise information.

The successful candidate will have:

• Completion of a two (2) year post-secondary computer-related program, or two (2) years experience in a computer-related support role;
• Excellent troubleshooting skills, and a commitment to customer satisfaction and experience;
• Excellent ability to understand and grasp new concepts quickly;
• Strong verbal and written communication;
• Familiarity with accounting software (user & installation), an asset;
• Certifications in A+, Network+ and/or a Microsoft technical certification, an asset;
• Working knowledge of Windows Client 10 and MS Server OS, MS Office and Exchange Server, an asset;
• Understanding of Active Directory, domains, user permissions in a Windows environment, networking, TCP/IP, switches, routers and DSL, an asset.

With the potential opportunity to work remotely at times, protected internet access is required in the remote office location.

If you are a confident, dedicated and hardworking professional who is motivated to achieve high standards of quality service and value to clients, we would love to hear from you!

We appreciate all who express interest; however, only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, DJB will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. Please inform Human Resources of the nature of any accommodation(s) that you may require.