Job Information

Job Requisition ID: 36999

Ministry: Forestry, Parks and Tourism

Location: Writing - On - Stone Provincial Park

Full or Part-Time: Wage

Hours of Work: 36.25 hours per week

Regular/Temporary: Wage

Scope: Winter Wage Seasonal

Closing Date: Open Until Suitable Candidate Found

Classification: Administrative Support 2

About Us

Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat, and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.

For more information on Park locations visit:

Role

Writing-on-Stone/ Áísínai’pi is a UNESCO World Heritage Sites and boasts a wide array of services for visitors. The unique landscape of this site contrast the surrounding prairie landscape, making it an exciting destination for campers and day users alike.

Information Officers provide strong customer service to visitors and campers. They provide clean, clear communications for local wayfinding and travel information. Successful candidates possess strong computer skills to operate point of sale and camping reservation systems and to update local signage around the park.

Information Officers duties include, but are not limited to, the day-to-day operations of facilities including the Visitor Centre and Camp Store. Daily tasks include opening and closing procedures, till close-outs and reception duties. Information Officers provide a welcoming and inclusive environment for all visitors in-person, over the phone or online. Successful candidates have strong time management skills, attention to detail and work well under pressure. Ideal candidates also possess strong conflict resolution skills to manage customer complaints and facilitate feedback.

Information Officers promote and sell tickets to programs and events as well as manage equipment and/or facility rentals. They support special events, and the daily dissemination of information between the public and other staff at the park. They also support light cleaning and sanitization of high-touch areas as well as cleaning support of staff washroom common areas.

Knowledge of natural or cultural history, archaeology and Blackfoot history and culture is considered an asset for these positions – please indicate your experience or training in your resume.

About Your Work Environment
Writing-on-Stone Provincial Park is located 30 minutes from the closest community of Milk River. Onsite, fully furnished accommodations are available for rent.

Qualifications

Education and Experience:

• High School Diploma; equivalencies will be considered

Additional Requirements:

• Valid Class 5 Driver’s License

Additional Assets:

• Post-secondary education in related field
• Knowledge of Writing-on-Stone Provincial Park
• Knowledge of tourism services and experiences available within the region
• Strong interpersonal skills with a focus on providing clear and accurate information for park visitors
• Strong writing skills and proven ability to write, edit, and evaluate materials for public audiences
• Knowledge of retail operations and computerized point of sale systems
• Experience conducting retail/cash/debit/credit transactions
• Exceptional knowledge of and experience in computer use and a variety of computer software (including but not limited to Excel, PowerPoint, Word, Publisher)
• WHMIS 2015 Certification
• May also be required: Standard First Aid and CPR level C + AED
• Knowledge in the operation of varied A/V equipment
  

APS Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. This link will assist you with understanding competencies:

Drive for Results – Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.

Creative Problem Solving – Breaks straightforward problems down into manageable components to identify what needs to be done.

Agility - Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

Build Collaborative Environments - Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Salary

Effective Jan 1, 2023 rates will be $20.05 - $24.22 per hour

Shift premiums:

• $3.25 for weekends and holidays
• $2.75 for evenings

Wage employees receive 11.2% in addition to regular wage earnings in lieu of benefits and vacation leave.

• 5.2 percent of regular wage earnings instead of paid holidays
• 6 percent of regular wage earnings instead of annual vacation pay

Notes

• Hours of Work: 36.25 hours per week.
• Evenings, weekends and holiday hours may be required.
• A recent Driver’s Abstract with less than 8 demerits (less than 4 for GDL) required prior to commencement.
• Successful candidates also require a recent defensive driving course (within three years).
• Final candidates may require a criminal record check.
• Onsite accommodations are available for rent.
• Positions commences January 9th and ends March 31st, 2023

NOTE: In your resume:

• Include date ranges (month and year) associated with all education and work experience
• Indicate whether your work experience was casual, part-time (PT) or full-time (FT)
• Example: Legal Assistant: Jan 2016 – June 2019 (PT 3 eight hour shifts per week)

How To Apply

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system,

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for applicants:

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Diana Sidon at Dianna.Sidon@gov.ab.ca.

If this competition is closed as per the closing date noted above, please continue to check