hotel front desk clerk Job at Fernie Fox Hotel
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
- Staff accommodation provided
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Team player
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- Group insurance benefits
- Other benefits
- On-site amenities
Work setting
Tasks
Work conditions and physical capabilities
Personal suitability
Screening questions
Long term benefits
Other benefits
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