Position: Distribution Lead (Outbound Shipping)

Department: DC Operations

Reports to: Manager, DC Operations

Location: Oakville, ON

Shift: Night: Sunday – Thursday

Status: Permanent – Full Time

Plexxus is a not-for-profit shared services organization which provides value added services to its Member and Customer hospitals. Plexxus provides Logistics (Distribution, In-Hospital Logistics, Purchasing, Product Support, Accounts Payable), Strategic (Sourcing, Spend Management, Supplier Management, Contract Management, Innovation & Strategic Partnerships) and Support and Enablement (Information Technology, Data Governance & Management, Customer Relationship Management, Corporate (Human Resources, Finance), Customer Support services.

VISION: Plexxus is the leading shared service organization in Canadian healthcare.

MISSION: Plexxus relentlessly delivers value to its Members and Customers through service excellence.

VALUES: Excellence, Responsive, Accountable, Collaborative Plexxus serves a diverse group of hospitals consisting of specialty, community based, academic and research hospitals.

Plexxus Member hospitals include: Holland Bloorview Kids Rehabilitation Hospital, Lakeridge Health, North York General, Sinai Health, St. Joseph’s Health Centre, Scarborough Health Network, Sunnybrook Health Sciences Centre, Michael Garron Hospital, University Health Network, and Women’s College Hospital.

Plexxus Customer hospitals include: Campbellford Memorial Hospital, Haliburton Highlands Health Services, Mackenzie Health, Oak Valley Health, Northumberland Hills Hospital, Peterborough Regional Health Centre, Ross Memorial Hospital, Royal Victoria Regional Health Centre, Southlake Regional Health Centre, and Stevenson Memorial Hospital.

We are recruiting a Distribution Lead, Shipping to work out of our Oakville Distribution Centre and be broadly responsible for the following:

Accountabilities:

• Provide functional and people leadership of shift:

 Ensure a healthy and safe work environment for all employees and visitors in the Distribution Centre (DC)

 Employee scheduling, with consideration to volume, statutory holidays and other fluctuations impacting scheduling

 Resolution of day to day operational and personnel issues

 Lead staff in following processes related to and independent of Warehouse Management System (SAP)

 Ensure adherence to housekeeping standards

 Facilitation of daily shift huddles and other employee meetings as required

• Independently lead shifts, ensuring all orders are processed and shipped to customers, adhere to established deadlines, take responsibility for building security and lock up at close of shift
• Input into reporting such as payroll hours, LPH statistics, shift and truck times
• Inform Manager, DC Operations in a timely manner of outbound issues, along with recommendation to mitigate issue
• When required, assist hourly staff with their work
• Assist the Manager, DC Operations with all outbound-related tasks
• Conduct Monthly Productivity Reviews with Material Handling employees
• Encourage teamwork within the team to ensure productivity targets are met or exceeded, using huddles and one on one discussions
• Motivate, coach, and train employees providing both informal (on-floor coaching) and formal job performance feedback
• Ensure agency and/or new hires receive adequate training and monitor performance to close any gaps
• Provide informal (on the floor coaching) to employees in the areas of productivity, accuracy, attendance, health & safety and attitude
• Provide just in time performance feedback on a formal basis when needed
• Flexible to work multiple shifts to backfill vacation or illness
• Critically evaluate environment and procedures and offer suggestions to increase safety and efficiency in the warehouse
• Other related duties as assigned

Qualifications:

• Minimum 2 years material handling experience in a fast paced, warehouse distribution environment, using leading-edge wireless distribution technology
• 3-5 years leadership experience for inbound or outbound function in a fast-paced, deadline-oriented environment

Education:

• Secondary School Graduation Diploma or recognized equivalent
• Post-secondary education in Business or Logistics an asset
• Licensed Forklift Operator’s Certificate

Competencies:

• Customer Focus: Genuine desire to meet customer needs and expectations
• Leading and Developing People: ability to provide strong and motivational leadership to staff in a team environment
• Team Focus: Highly organized, self-motivated team player
• Communication Skills: Required to ensure smooth running of operation and alleviate potential inventory issues
• Computer Skills: Intermediate computer knowledge in a Windows environment
• Technical Skills: Strong mathematical and literacy skills, complemented by excellent visual accuracy; good working knowledge of wireless warehouse management and radio frequency systems, preferably SAP – EWM
• Relationship Building: works to build or maintain effective relationships with internal and external stakeholders whose cooperation is important to present or future success
• Awareness: Be aware of surroundings and inform management of hazardous situations/processes to improve safety
• Accuracy: Essential to ensure right content in outbound shipments, increasing customer satisfaction and resulting in a lower return rate
• Ability to meet/exceed deadlines: Ensures customer satisfaction and timely processing of orders. Highly organized, self-motivated team player with a keen sense of responsibility to the client
• Leadership Skills: Ability to lead and motivate team members
• Hands on Leader: ability to work side by side with associates on the floor performing all tasks in the Distribution Centre

Working Conditions:

• Job is performed in a warehouse environment
• Large proportion of shift (85-90%) spent standing or walking
• Lift up to 50 lbs as required
• Push/pull/carry boxes and shipping totes as required
• Access objects above, at or below shoulder level as required
• Operate material handling equipment as required
• Ascends/descends ladders/stairs as required
• Ability to make quick decision and supervise other employees
• Ability to work under the pressure of tight deadlines
• Extended hours as required

While Plexxus thanks all applicants, we advise only those who qualify for an interview will be contacted.

Plexxus is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants who are selected for an interview are advised that accommodations are available upon request in relation to the materials or processes used in the selection process.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Paid time off

Schedule:

• Night shift

Ability to commute/relocate:

• Oakville, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you legally eligible to work in Canada?

Experience:

• warehouse leadership: 3 years (required)

Work Location: One location

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