JOIN THE FREW TEAM TODAY!

Frew Liquid Transfer was built upon a foundation of quality and exceptional service to its customers within the Ontario market. With expert teams focused on the safe and reliable delivery of essential bulk petroleum products and continuous improvement efforts, the professional teams at Frew Liquid Transfer strive to maintain service excellence with every delivery. Closely aligned with Seaboard’s values and business philosophy, Frew Liquid Transfer became the newest member of the Seaboard Group of Companies, having joined our family in September 2022.

As a family owned business the members of the Seaboard Transport Group work together as a unit filled with transportation enthusiasts on the road, on the ground and in the office. Join us today as we are currently hiring a Dispatcher based in Oshawa, ON.

Shift:

• Nights 5:30pm - 7:30am
• Work from home option after training period
• Responsible for responding to afterhours call when on shift rotation

Frew Offers:

• Comprehensive benefit package
• RRSP program
• Paid Training
• Competitive wages
• Innovative organization, evolving and growing with the market

Core Job Functions:

• Responsible for maintaining a high level of communication and professionalism with
  clients, administration staff and driver team to establish a positive rapport with every
  caller.
• Efficiently plan and communicate driver activity by analyzing and balancing customer
  needs with available options.
• Provide accurate, valid and complete information in data entry. Update planning
  information in the service database during and after each dispatch.
• Prepare service planning reports to ensure overall customer needs are being met.
• Resolve service issues by clarifying the driver or equipment concern, determining the
  cause of the concern; selecting and explaining the best solution to solve the concern;
  following up to ensure resolution.
• Ability to always serve a constant stream of customers.
• Work with the management team to stay updated on product knowledge and be
  informed of any changes in company policies.
• Ability to be a quick thinker, research and troubleshoot.
• Ability to meet required goals and quotas.

Job Requirements:

• 1+ years related experience
• Working knowledge of MS Office; Excel, Word, Outlook and QuickBooks
• Excellent communication and customer service skills
• Organized and detail oriented
• Ability to listen to others and understand issues

We are committed to employment equity and welcomes applications from women, visible minorities, aboriginal people and persons with disabilities.

To apply please submit your resume via this ad.