Customer Service Insurance Representative - Trainee Position Job at Allen Insurance Group
Together, We Can Do Anything.
At Allen Insurance Group, we believe in creating a journey that helps grow and evolve your career, working with a team built on the values of respect and professional excellence.
In the Insurance and Financial business since 1903, we have a model for strategic growth, innovation and a collective spirit that nurtures the values of a rural lifestyle while offering careers similar to those in urban centers.
Committed to investing in education and resources, we’ll help connect you to our clients, our communities and develop strong expertise in customer sales and service skills that make a difference.
Big Picture:
This position is all about top-notch client service combined with the ability to cross sell to the existing book of business. Protecting our clients from financial risk is what truly matters. We'll take care of you™ is our company promise that means just as much to our team as it does to our clients and to your career path.
You will communicate and interact with our clients regularly to maintain, adjust, and process claims and policies related to personal lines and commercial insurance. This is a service position/role with sales opportunities where the desire to learn and grow is rewarded.
No Insurance Experience? No Problem.
This is a trainee position where we will help transition you all the way through your career path. A robust training program is in place to develop you for your position of tomorrow. All that we ask is that you have the desire to grow, embrace and deliver on our promise to take care of our clients and each other, and be very eager to obtain your RIBO license to become a certified insurance professional.
On the Day-to-Day:
- Service personal lines accounts including rating of renewal and new risks.
- Solicit new Personal lines policies from existing and new accounts and provide accurate quotations.
- Assist in the renewal process of personal lines and commercial policies to include coverage review; recommendations and preparation of all renewal documents for delivery.
- Process accurate documentation on our broker management system as well as company portals.
- Support clients through the claims process.
- Offer advice and solutions to assist clients in protecting their most valued assets whether it be their home, automobile, business, farm or recreational vehicles.
- Comfortable using multiple computer and data management systems.
- Entrench and deliver on the Allen Insurance Group core values.
Consider this:
- You must have positive attitude and a willingness to learn, like the rest of our team.
- You can solve problems with minimal supervision.
- You should be organized, be on time, be efficient and pay attention to the details.
- You excel in a fast paced, time sensitive, confidential environment.
- You must be willing to obtain your RIBO license.
Bonus! We Offer Benefits
We offer a medical and dental plan, employee and Family assistance program, growth and educational opportunities as well as a pension plan.
About Allen Insurance Group
Established in 1903, Allen Insurance Group is a well-established brokerage with 7 locations throughout Eastern Ontario including Belleville, Trenton, Brighton, Cobourg, Campbellford, Havelock and Warkworth. We are a sales organization that provides ‘Big-City’ thinking in a more relaxed rural environment.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Our organization takes COVID-19 very seriously. We audited our practices, enabled our team to temporarily work from home, wear masks in the offices, take extra cleaning measures and developed a training program around our protocols.
Application question(s):
- Previous sales experience an asset
Education:
- DCS / DEC (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Class G Licence (required)
Work Location: One location
Application deadline: 2022-11-04
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