Construction Warranty & Project Coordinator Job at Shape Construction Ltd.
Construction Warranty & Project Coordinator
Shape Construction, Canmore
Position Overview
We require a full-time permanent Construction Warranty & Project Coordinator to new build deficiency and owner/buyer relations.
Salary: $50,000-$65,000 (Depending on experience)
Full-time/Permanent
Key Responsibilities
*Buyer Relations:*
- Build relationships with customers as their first point of contact with warranty and service inquiries.
- Do turnover & pre-turnover walk through with new buyers/owners.
- Do one year warranty walk throughs with owners.
- Communicates, interprets, and assists customers with the resolution of warranty issues.
- Maintain and provide documentation of deficiency repair to buyers.
- Listen to concerns of homeowner and solution find within appropriate time limits.
- Follow up on concerns to ensure they have been resolved.
*Warranty Coordination:*
- Coordinate with trades to do warranty repairs.
- Verifies that repairs are completed within a timeline.
- Schedule, update and ensure completion of service calls.
- Completes reports and conducts analysis on recurrent service issues.
*Project Coordination:*
- Document upgrade packages for new builds.
- Assist Project Managers with ad-hoc assignments.
Skills and Experience
- Strong analytical and problem-solving skills.
- Strong Costumer relations experience.
- The ability to interpret blueprints.
- Excellent organizational and communication skills.
Requirements
- Must have Vehicle and License.
- Construction experience is considered an asset.
- Negative Criminal Record Check.
Why Work for Us?
- We have a health benefits plan (dental, vision, paramedical, short- and long-term disability, life insurance, etc…)
- Monthly cell phone allowance.
- Bonus program.
- We offer competitive wages depending on experience.
- We believe in working hard and having fun!
Job Type: Full-time
Salary: $50,000.00-$65,000.00 per year
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